Shipping of Your Order

Once your order is confirmed, our logistics team takes care of preparing your package.

Any order received before 12 p.m. on a business day* is, where possible, shipped the same day. Products are delivered to the shipping address that you provide during the ordering process.

The carriers we have chosen are Mondial Relay and So Colissimo (home delivery without signature).

Delivery times are provided indicatively by the carrier, and are calculated in business days. We do not control potential delays and Tresse Paris cannot, under any circumstances, be held responsible for them.

*Business day (Monday to Friday - excluding holidays)

Mainland France

Delivery MethodsEstimated Delivery TimesDelivery Rates incl. VAT based on order amount
<60€>60€
Mondial Relay
(Pick-up point)
4 to 5 business days*FreeFree

Colissimo
(home delivery without signature)

2 to 3 business days*6€Free

Colissimo
(home delivery with signature)

2 to 3 business days*7€Free

DPD
(home delivery with signature)

1 to 2 business days*7€Free

*Please note that these times are given as an estimate.
External factors, such as delays in the transportation network,
may result in additional delays beyond our control.

Europe

Delivery CountryEstimated Delivery Times

Home Delivery
(Colissimo)

Relay Point Delivery (Mondial Relay)

Home Delivery
(Mondial Relay)

GermanyMinimum of 3 to 5 days*€12€5**€8
Austria€13€8**€10
Belgium€11Free€4**
Spain€11Free€4**
Italy€12€5**€8
Luxembourg€11Free€4**
Netherlands€12€5**€8
Portugal€13€8**€10

*Please note that these times are communicated as estimates.
External factors, such as delays in the transportation network,
may result in additional delays, beyond our control.
** FREE delivery for all orders over €60.

Rest of the World

Delivery CountryIndicative Delivery Time

Colissimo Delivery

Standard Delivery Rates
**

United Kingdom and Northern Ireland5 to 10 days*€15€9
Canada€28€18
China€28
South Korea€28
Denmark€15
United Arab Emirates€28
United States of America€28
Estonia€15
Guadeloupe, French Guiana, Mayotte, Martinique€20
Other French Overseas Territories€26
Hong Kong€28
Norway€18
Ireland€18
Qatar€30
Japan€28
Macao€30
Singapore€28
Sweden€15
Switzerland€10

*Please note that these times are given as an indication.
External factors, such as delays in the transport network,
can lead to additional delays, beyond our control.

** Up to a maximum of 2kg, which is equivalent to 6 dyeing products