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FAQ

Product and composition

Why using organic plant-based hair color?

It is a healthy alternative to conventional hair coloring. The natural pigments of the plants are fixed around the hair scales, do not open them and do not penetrate the bloodstream. The hair is not weakened, on the contrary, it is sheathed.
It visibly improves the health and appearance of the hair because the plants chosen have natural properties that visibly improve its structure and appearance.
Tresse plant-based coloring is 100% certified organic, and contains no endocrine disruptors, PPD, resorcinol, oxidants, heavy metals, metallic salts or color enhancers.

What is the difference between plant-based hair color and chemical hair color?

Tresse plant-based hair coloring attaches to the hair scales, and does open them, unlike conventional (chemical) hair coloring that "opens" the scales to deposit the color and reaches the hair shaft and blood circulation. In the long run, the hair is weakened, becomes brittle and porous.

How to choose my color ?

Tresse blends in with the natural color of your hair. It coats and protects the hair fiber. We recommend that you choose the shade closest to your natural color, or one tone above. Natural pigments allows you to intensify your base color, to bring beautiful highlights or to cover white hair in a natural way, without any "helmet" effect. Since it does not contain any chemicals, it does not lighten the hair.

Does plant-based hair color cover gray hair?

Yes, it covers white hair in a natural way, without a painted on effect.

How long does plant-based hair color last?

Does plant-based hair color last? Yes, it is tenacious. It permanently colors the hair (which will gradually fade over time)

What is the difference with other organic hair colors? Which plant-based hair color should I choose?

We have formulated our products with the aim of achieving 100% organic certification, and we have worked extensively on chroma and color rendering in order to offer natural shades, with an impact-based approach and a French manufacturing chain.

Can I switch from chemical to plant-based coloring?

Of course, if the previous coloring was an oxidation coloring. If in doubt, send us a message and a picture to hello@tresseparis.com

Is Tresse plant-based color suitable for pregnant and nursing women?

Yes, it is totally suitable for pregnant and nursing women.

Does it contain essential oils and allergens?

No, it contains no essential oils or allergens

Use

How to apply Tresse organic color?

1/ WASH & TOWEL DRY YOUR HAIR
2/ MIX plant powder with warm water
3/ APPLY section by section on your hair (or just on the roots for touch ups)
4/ LEAVE IN during the indicated time
(1h in one step or  1h+1h30 in two steps if you have grey hair)
5/ RINSE until the water runs clear

Look HERE for the precise step-by-step application ritual.
Wait at least 48 hours before shampooing; this gives the pigments time to react with air and attach to your hair. The color will reach its final shade within two days

How to stabilize organic color?

It naturally sets thanks to the reaction with the air, with a definitive result within a few days.

How to rinse organic color?

Just with clear water. Be careful not to dry hair at too high a temperature so as not to 'burn' the color

How to maintain my organic color?

Nous recommandons d’utiliser des produits et soins capillaires bio, sans silicones ni parabènes.

Which shampoo to use with plant-based coloring?

We recommend using organic products and hair care, without silicones or parabens.

Does plant-based coloring dry out the hair?

The vegetable coloring coats the hair, makes it stronger, and can in some cases make it drier. If you notice that your hair is drier with each application, we recommend that you apply an after-shampoo treatment.

How to do a root touch-up?

In the case of a maintenance plant color (roots), you can apply it only on the regrowth (while respecting the application time)

Why a long exposure time?

The application time varies depending on the color chosen. To color your hair with plants, you must be patient, because natural pigments have a long release time. Respect the application time, the success of the coloring depends on it.

Why do a color test on a strand of hair?

The natural plant pigments react naturally with your hair, and the final color result depends on your hair’s structure, nature, characteristics, current color and ability to absorb color.
Results from plant-based dyes can’t be standardized. Any chemical modifications, such as chemical dyes, bleaching, balayage or highlights, increase the intensity of plant-based colors. When hair has been made more sensitive and the cuticles opened up, color can be different and more intense, since the hair “drinks” the color.
Take the time to conduct a test on a strand of hair to be sure of the results on your hair.
If you’ve had a conventional dyeing process, bleaching, highlights, balayage, a permanent blowout or straightening, wait four weeks before using Tresse and do a test on a lock of hair.
If you have more than 40% gray hair, the overall color result may be less intense.

What does plant-based coloring smell like?

It has a very specific smell (spinach/wood fire), which will also fade after 3 to 4 shampoos.

Disgorging plant-based coloring?

It can take 3 to 4 shampoos for the color to bleed through, while the excess pigment is being washed out. Be sure to dry your hair well before getting dressed, to avoid any colored halo on light clothes.

It can take 3 to 4 shampoos for the color to bleed through, while the excess pigment is being washed out. Be sure to dry your hair well before getting dressed, to avoid any colored halo on light clothes.

You have two options: Either give it time to work - plant-based color will gradually fade after 6 to 9 weeks. Or use a natural mask (e.g. white clay and coconut oil) to lighten a nuance that is too dark for your taste. This will not lighten the basic color of your hair but will rectify the shade a little.

How to remove plant-based coloring?

You have two options: Either give it time to work - plant-based color will gradually fade after 6 to 9 weeks. Or use a natural mask (e.g. white clay and coconut oil) to lighten a nuance that is too dark for your taste. This will not lighten the basic color of your hair but will rectify the shade a little.

Plant-based coloring coloring that does not hold? / Plant-based coloring coloring that does not take?

Plant-based hair color is tenacious. If you respected the application time and the instructions, your hair color will "take".

Plant-based coloring turning green?

When a formula contains indigo, we often notice on light hair (white/grey/blonde) right after application a tint that pulls towards green/khaki. Don’t be afraid, it will change. In a few hours, the indigo pigments will oxidize in contact with the air and will naturally return the desired brown shade.

Plant-based coloring turning red?

We have designed our colorings to not 'turn'. It is possible that if you pre-pigment white hair, you may get very slight red highlights, which will also fade.

Production

Where is Tresse made?

Our formulas are developed in-house by the Tresse team in Paris. We work with French partners to manufacture our certified organic cosmetics and accessories, according to strict specifications.

Distribution

Where to find us?

Sales are made online on our e-shop tresseparis.com, in a selection of beauty and organic stores, as well as in eco-responsible concept stores. Do not hesitate to let us know your favorite stores so that we can contact them!

I am a store and I would like to sell your products. How do I do it?

Contact us at shop@tresseparis.com
We will be very happy to answer you!

Payment

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express) and PayPal.

Are the payments secure?

The payment on our e-shop is secure.

Delivery

What are the rates and delivery methods available?

The shipping costs are as follows:
• France : 5,90 €.
• Europe : 14 €.
• Rest of the world: 28 €.
Shipping is free for orders over 50 € (France). All orders are sent by Colissimo (delivery without signature)

What are the delivery times?

All orders are sent by Colissimo (delivery without signature). After validation of your order, you will receive it on average in 4 to 5 working days in Metropolitan France.

Where do you deliver?

Nous livrons partout dans le monde pour vous accompagner où que vous soyez !

How to track my order?

You can track your order using the tracking number you received when your order was confirmed.
If you have trouble tracking your order, please contact us at shop@tresseparis.com with the first and last name used when ordering.

I received damaged products, what can I do?

You can send us an email to shop@tresseparis.com with pictures of the damaged products or the damaged package.

I have a delivery problem, what can I do?

Contact us at shop@tresseparis.com, we’ll get back to you shortly.

Can I return the product if I do not like it?

You have a period of 14 days from receipt of the product to exercise your right of withdrawal. The product must be returned in its original packaging, unopened and undamaged.
In case of retraction, please send an email to shop@tresseparis.com with the retraction form (see Annex 1 of our general sales conditions), to receive a notification of return of the product.
After checking the products, we will refund the purchase within 14 days by the same payment method used to place the order.